Compliance
Sub-processors
Third-party service providers used in connection with Connect by Boostly. These providers may process customer personal data on behalf of Boostly as part of providing the service.
Last updated October 16, 2026
Overview
This page lists the main third-party service providers used in connection with Connect by Boostly. These providers may process customer personal data on behalf of Boostly as part of providing the service.
Each entry below names the provider, what they're used for, where the data is processed, the categories of data involved, and the safeguard that governs cross-border transfer where one is required.
Current sub-processors
| Name | Purpose | Location | Data involved | Transfer safeguard |
|---|---|---|---|---|
| Cloudways | Managed hosting and server administration. Our contract is with Cloudways; their staff can access the server for support and maintenance. | Server located in London, United Kingdom | All Connect data, including property, booking and guest records | Data stored in the UK, which benefits from an EU adequacy decision. Any access from outside the UK/EEA is covered by their data processing agreement. |
| DigitalOcean | Provides the underlying server infrastructure used by Cloudways. | London (UK) data centre | All Connect data, as the infrastructure it is stored on | Data stored in the UK, which benefits from an EU adequacy decision. Any access from outside the UK/EEA is covered by their data processing agreement. |
| Anthropic | Powers the AI features in Connect: the assistant, which answers your questions about your account, a weekly task that turns resolved support conversations into draft help articles, and the interpretation of searches on our public listings site. | United States | The content of your questions and the account data needed to answer them, which can include guest records; the text of resolved support conversations; and search text typed by visitors to our listings site | Covered by their data processing agreement, which incorporates the Standard Contractual Clauses |
| Stripe | Payment processing for subscriptions and, where enabled, guest bookings taken on your own site. | United States | Billing name, email and card details; guest payment details where you take bookings through Connect | Covered by their data processing agreement, which incorporates the Standard Contractual Clauses |
| Elastic Email | Sends email from Connect — notifications to you, and messages to your guests where you use our inquiry features. | European Union | Recipient name and email address, plus the content of the message, which can include guest names and booking details | EEA — no transfer mechanism needed |
| Voyage AI | Powers search within the AI assistant, so it can find the right help content for your question. | United States | The text of the questions you type into the assistant | Covered by their data processing agreement, which incorporates the Standard Contractual Clauses |
| Sentry | Error monitoring, so we can detect and fix faults. | United States | Technical diagnostics. We configure it to exclude personal data, though limited technical information such as IP addresses may be included. | Covered by their data processing agreement, which incorporates the Standard Contractual Clauses |
| ImageKit | Stores and delivers property photos to your website. | United States | Property images only. No guest or booking data. | Covered by their data processing agreement, which incorporates the Standard Contractual Clauses |
| Apify | Collects public Airbnb listing information. Used only if you connect an Airbnb account. | United States | Public listing information only. No guest or booking data. | Covered by their data processing agreement, which incorporates the Standard Contractual Clauses |
| iubenda | Cookie consent management on our websites. | European Union | Consent records and related cookie identifiers | EEA — no transfer mechanism needed |
Updates to this list
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We review this list regularly. If we add a new sub-processor, we update this page. The "Last updated" date in the header reflects the most recent revision.
Contact
If you have questions about any sub-processor listed above, email info@boostly.co.uk.